Description:
**PART TIME EVENING COVERAGE** SCHEDULE DETAILS: - Part Time Tuesday, Wednesday, & Friday 5pm-8pm
- 8:30am - 5pm (day shift) coverage when needed, a plus!
POSITION SUMMARY: Amazing opportunity to work in a BEAUTIFUL setting in the rolling hills of North Salem with a
*5 Star Rated* Facility in Westchester County known for providing the highest quality care and resident experience. Waterview Hills Campus is home to Waterview Hills and Salem Hills Rehabilitation & Healthcare: Two facilities committed to providing outstanding Subacute Rehab and Long-Term Skilled Nursing Care. Together, these facilities offer patients the best rehab and nursing care they can obtain after their hospital discharge.
The role of the Receptionist is to provide a friendly and helpful first impression to our residents, visitors and staff, adhere to all policies and procedures of the facility while focusing on customer service and satisfaction.
- Open and close the Front Lobby, assures all residents, visitors, vendors and contractors adhere to the secure access and departure rules of the facility, and assure the Lobby is secure when the Receptionist leaves the area.
- Aid in guaranteeing a safe environment.
- Must be aware of situations in the Lobby area at all times and must never leave the Lobby area unattended.
- Present a calm, courteous and professional demeanor at all times.
- Serve as main switchboard and paging operator for entire facility. Ascertains nature of calls and relays to proper location within facility.
- Assist in resident elopement prevention by communicating with residents, transporters and nursing personnel whenever a resident leaves the facility.
- Assure that visitors sign in and out of facility.
- Assist visitors and residents with directions. Maintain current list of residents to aid in directing visitors and notify staff of their visitors, appointments, etc.
- Perform Code Red procedure in response to facility's fire alarm system.
- Collect resident's clothing from visitors, have family complete inventory sheet and relay to laundry for marking.
- Aid in the administration of resident trust accounts by collecting monies and providing receipts.
- Distribute payroll checks and additional announcements to staff.
- Take RSVP's for the Care Plan Calendar
- Adhere to all break time rules.
- Adhere to all facility and department policies and procedures.
- Ensure all HIPAA requirements are adhered.
- Perform other related duties as required and assigned.
Requirements:
- Minimum High School Diploma (or equivalent).
- One year of reception experience preferred
- Excellent communication and organization skills.
- Ability to work well under pressure and be flexible.
- Exemplary customer service skills.
- Covid-19 vaccinations are encouraged but NOT MANDATED ; we continue to offer COVID-19 vaccination based on eligibility guidance from CDC
We are an Equal Opportunity Employer, celebrate diversity, & are committed to creating an inclusive work environment for all! We comply with disability laws and provides reasonable accommodations for applicants and employees. For assistance with the application, interview process, job functions, or employment benefits, contact the facility directly by calling 914.277.3691 and ask to speak to the HR Department or email us at HR@wvshrehab.com
*Disclaimer: This is a general job summary for advertisement purposes only. A full comprehensive job description can be provided upon request or during the hiring process.
