JOB SUMMARY:
This position reports to the Business Office Manager and is responsible for the organization and maintenance of the business office files, accounts payable, resident trust, banking, medical records and resident insurances.
QUALIFICATIONS: Employee must demonstrate competency in the job functions, must be 18 or older, and must have a high school diploma or equivalent. Knowledge of EXCEL, WORD, email, and other common computer skills preferred.
JOB FUNCTIONS/DUTIES:
1. Maintain resident records according to company policies, federal and state regulations and other regulatory agencies as defined by law.
2. Maintenance of the resident trust as per state and federal regulations.
3. Working with residents to complete MA applications and/or other insurance paperwork that is needed.
4. Monitor/organize/ and obtain prior authorizations as needed for medication and specialized DME equipment. Follow up on all paperwork needed for OME’s.
5. Have a cohesive working relationship with corporate offices in relationship to necessary documentation for billing.
6. Participate in committees as a team-member as appropriate.
7. Comply with handbook.
8. Follow dress code.
9. Participate in Manager On Duty program as assigned.
10. Meet with all residents and/or responsible party within 24 business hours to review and complete all necessary admission documents.
11. Participate in assigned in-services annually and as instructed.
12. Comply with all safety programs and procedures.
CUSTOMER SERVICE:
1. Embraces and promotes an atmosphere of customer service.
2. Conducts themselves in a manner exuding positivity, growth, service focus, and professionalis
